Last Updated: June 2026

Thank you for shopping with Oakly. We are committed to delivering your furniture and home décor products safely and efficiently throughout Bangladesh.

Delivery Areas

Oakly delivers products across Bangladesh.

Delivery availability may vary depending on your location.

Order Processing

Orders are processed after payment confirmation or order verification.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may vary depending on product availability.

Estimated Delivery Time

Estimated delivery times are:

Inside Dhaka: 2–5 business days
Outside Dhaka: 4–10 business days

Large furniture items or custom products may require additional processing and delivery time.

Delivery timelines are estimates and may be affected by weather, traffic, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on:

Delivery location
Product size and weight
Order value
Current delivery rates

Applicable shipping charges will be displayed during checkout unless otherwise stated.

Delivery Process

Before delivery:

Our team or delivery partner may contact you to confirm your address and delivery schedule.
Please ensure someone is available to receive the order.
Customers should inspect the package upon delivery before accepting it.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:

Natural disasters
Political events
Traffic conditions
Courier service disruptions
Product availability

Oakly is not responsible for delays caused by these external factors.

Failed Delivery

Delivery may be unsuccessful if:

The provided address is incorrect or incomplete.
The recipient is unavailable after multiple delivery attempts.
The customer cannot be contacted.

Additional delivery charges may apply for re-delivery.

Damaged or Missing Items

If your package arrives damaged or incomplete:

Inspect the package before accepting delivery.
Report the issue within 48 hours.
Keep the original packaging whenever possible.
Contact our customer support team with photographs if applicable.

Order Tracking

Where available, customers will receive order updates via phone, email, SMS, or other communication channels.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Oakly

Website: https://oaklybd.com

Address:
Dhanmondi, Dhaka, Bangladesh 1209

Email:
info@oaklybd.com

Phone:
+88 01534-592235